Job: Sales Center Representative SFL

PLEASE NOTE: THIS POSITION WILL BE LOCATED IN THE NEW RETAIL CENTER IN MIAMI-DADE COUNTY

In a retail center environment, provide consultative sales and service experience for customers seeking health and ancillary insurance products and information.

Job duties include but are not limited to the following:
- Face-to-face interaction with customers as well as respond to telephone and web-based inquiries
- Initiate telephonic follow-up and/or outreach
- Use web-based tools and other aids to analyze prospective customer needs and match to appropriate company products and services
- Present and explain recommended products, benefits, features, and alternatives
- Explain company sales, medical underwriting and enrollment processes to set realistic customer expectations
- Generate and act upon leads for new sales and sale of replacement and add-on products
- Schedule and conduct group and individual information sessions
- Provide support for special events and projects for the general public in the retail center and occasionally off-site

Job Requirements:
- High School diploma or equivalent
- 2 or more years of experience in a sales environment
- State of Florida 215 Health, Life and Annuities License
- Successful performance on bilingual job related assessments
- Excellent verbal and written communication skills
- Experience using MS Word, MS Excel and MS PowerPoint, Internet and web-based tools
- Work flexible retail work hours to include evenings, weekends and holidays

Business Specific Criteria (preferred skills):
- Bachelor's degree in Marketing or related field
- 2 or more years of experience in a retail environment
- Experience with health insurance products to include individual or group
- Bilingual in English/Spanish