CVS Health

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Benefit Setup Representative II

at CVS Health

Posted: 10/1/2019
Job Reference #: 1021846BR
Categories: Sales, Customer Service
Keywords: support

Job Description

Job Description
As a Benefits Setup Rep II (Analyst) you will be responsible for supporting internal partners aligned to the Benefits Consultation Center (BCC). The BCC collaborates with Account Management, Implementations as well as our Benefits Employer Client Services
Team (CST) to capture client intent for new plan implementations as well as changes to existing plans.

Intent must be captured in a manner that is understandable to both our clients, internal partners and our Benefits organization.

Interaction with clients is likely, mostly by phone but in some occasions face to face.

Required Qualifications
- 1+ years of RxClaim knowledge/familiarity
- 1+ years of experience with Microsoft Programs (Excel, Access, Word and Outlook)

Preferred Qualifications
- 1 to 3 years of PBM knowledge and HealthCare experience
- Candidate must be able to effectively manage multiple projects
- Demonstrate problem-solving and analytical skills; with the ability to solve problems independently and within the scope of the job
- Ability to manage competing priorities
- Interpersonal skills
- Ability to work as part of a team and cross functionally
- Leadership Skills
- Strong Written and Verbal skills with internal and external partner

- High school/GED required
- Bachelor’s degree or equivalent experience preferred

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!