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House Attendant

at HHM

Posted: 10/10/2019
Job Reference #: 24283
Keywords: service

Job Description

  • Posted Date2 weeks ago(10/8/2019 1:51 PM)
    ID
    2019-24283
    Type
    Regular Full-Time
    Property Name
    Sheraton Miami Airport Hotel
    Location
    3900 NW 21st Street Miami Florida 33142 US
  • Overview

    Opportunity: House Person

    Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.


    Potential Career Path

    Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager


    Essential Job Functions

    • Greet and acknowledge guests in a courteous and friendly manner.
    • Inspect assigned areas and perform cleaning tasks accordingly.
    • Collect trash from the service landings and dispose of in outside trash dumpsters.
    • Vacuum and dust guest corridors.
    • Pick up bed and other linen from hotel floors and transport to laundry collection site.
    • Deliver clean linen to assigned sections.
    • Report maintenance issues.
    • Maintain cleanliness and organization of guest areas.
    • Respond to guest inquiries and assistance.
    • Work as a room attendant when staffing shortages occur or during peak periods.
    • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Ensure overall guest satisfaction.
    • Perform other duties as requested by management.

    Position Requirements

    • High School diploma preferred.
    • Previous housekeeping experience required or equivalent training preferred.

    Work Environment and Context

    • Work schedule varies and may include working on holidays, weekends and alternate shifts.
    • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
    • Usage of cleaning chemicals.

    What We Believe

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It