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Field Service Technician (Palm Beach, FL)
at MasterBrands Cabinets
- Sales Group
Ervolina Associates Inc, a representative agency for Masterbrand Cabinets, has an immediate opening for a cabinetry Field Service Technician in Palm Beach and St. Lucie Counties, Florida This position will provide delivery inspections, showroom support and warranty service for Thomasville Cabinetry sold at The Home Depot. The Field Service Technician (FST) will inspect cabinet orders delivered to customers and order any replacements needed. FST will assist with updating and managing store displays and in-store marketing. Additionally, the FST will be responsible to inspect and order any warranty replacements as needed.
- Ensure all retail customers have a pleasurable brand experience
- Inspect all cabinets delivered to customers home and order replacements for any damaged product prior to installation
- Responsible to ensure all replacements are delivered and keeping all parties informed.
- Provide post-install inspection service and provide any necessary adjustments to cabinetry.
- Responsible for the satisfactory resolution of warranty issues which arise in the territory.
- Maintain showroom displays, literature and marketing materials in territory.
- Will work out of Home Office and travel daily
- High School Diploma or GED
- Home office
- Proficient with Microsoft Office Suite
- Experience in kitchen and bath cabinets and/or custom millwork installation preferred
- Valid driver’s license and reliable car
- Candidate must pass a background check and provide references upon request
We provide a strong base salary, with opportunity for annual bonus based on performance. We offer generous health care and car allowances, and we reimburse 100% of all business expenses.