Ripley Entertainment Inc.
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at Ripley Entertainment Inc.
Ripley Entertainment Inc. is the world’s #1 small attractions company, continuing to grow in popularity and brand recognition, with more than 14 million visitors to over 95 attractions in 10 countries. Built on a foundation of a tiny daily newspaper cartoon, which debuted in 1918, the company now appeals to families and people of all ages with entertainment attractions around the world. The company also has a long successful history in book publishing, product licensing, radio and television. Ripley’s is a proud part of the Jim Pattison Group, Canada’s second largest private company with sales of $9.1 billion and over 41,000 employees. More information on our company can be found at www.ripleys.com or www.jimpattison.com.
The Attraction Supervisor works with the General Manager, providing assistance with various programs and services that are used in maintaining the attractions including guest services, show quality and report monitoring. He/she is responsible for the various tasks involved in the overall opening, daily, and closing operations of the attraction including cash management and guest relations.
Job Summary/Essential Functions:
Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, exhibit knowledge and all other components of Guest Service.
Maintain a positive work attitude and be ready to help in other areas as needed.
Communicate the Guest Service standards while training other team members.
Maintain all show standards, display presentation, maintenance, safety, signing standards and cleanliness.
Assist in the management of tasks including cash management (safe, cash outs, deposits etc…).
Review and monitor weekly cashier reports to help in training team in sales.
Maintain adherence to all Company policies and procedures.
Any other duties as assigned by Management.