The ICEE Company

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Food Equipment Service Technician

at The ICEE Company

Posted: 11/30/2018
Job Reference #: 4D256567543AAF74A974799DF8ED48C3
Keywords: food

Job Description

Food Equipment Service Technician
Ft. Lauderdale, FL
7/12/2018

SUMMARY
Technicians will be held to a high standard of service, ICEE has a commitment to success: to our customers, partners, and employees. Technicians are required to service all commercial food equipment found in restaurants such as: ovens, grills, warmers, fryers, dishwashers, steamers, heat lamps, kettles, refrigeration etc. Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Individuals in this role are provided with: a vehicle, uniforms, tools, cell phone, and gas card.

REQUIREMENTS AND RESPONSIBILITIES
* Receive dispatched service calls as assigned and ensure prompt response based on estimated time of arrival (ETA).
* Perform preventative maintenance, trouble shoot, or diagnose service problems and repairs as needed.
* Maintain inventory and maintenance on equipment such as: parts, tools, and vehicle.
* Review service orders and service performed with the FSM or supervisor. Must keep managers informed of customer concerns, needs, and up selling opportunities.
* Document all work performed and close out all activities upon completion.
* Clear communication is essential to be able to communicate to both customers and co-workers.
* Service Technicians will also be responsible for equipment installation, removal and disposal. As well as various other duties as assigned.
* Must be available for overtime calls and weekend service schedules when needed.

COMPETENCIES
To perform this job successfully, the Service Technician must be self-motivated and have the ability to stay on task with minimal to no supervision. The requirements listed below are representative of the knowledge, skill and/or ability required.

* Mechanical aptitude.
* Customer Service with a smile.
* Excellent organizational and time management skills.
* Must be self-starter and be able to accomplish tasks in a timely manner.
* Great oral and written communication skills.

MINIMUM REQUIREMENTS
* Strong mechanical background.
* Experience in Commercial Kitchen repair preferred.
* Certification to handle Commercial Food Equipment (CFESA) a plus.
* Certification by the Environmental Protection Agency (EPA) to handle refrigerant a plus.
* Valid State driver’s license.
* Ability to lift 55 lbs or more on a regular basis. Occasional lifting in excess of
70 lbs required.
* Ability to Drive more than 40% of the time.
* Must have steel -toed shoes (ICEE provides uniforms as described above).



EEO
ICEE is an equal employment opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veterans status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!