The Metropolitan by COMO, Miami Beach

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In Room Dining Attendant- Traymore by Michael Schwartz

at The Metropolitan by COMO, Miami Beach

Posted: 10/1/2019
Job Status: Full-Time/Regular
Job Reference #: 543

Job Description

Tracking Code
Job Description

Job Summary

Responsible for delivering excellent service to in-room dining guests.

Main Duties and Responsibilities

  • The utmost priority for this position is to deliver an unforgettable experience to our guests. Our Guest always comes first.
  • The Room Service attendant takes food orders, prepares room service trays, delivers trays and obtains payment and pick-up used trays.
  • Complete knowledge of service time, menu and specials.
  • Process guests’ checks and carry out proper cash handling, credit card and room charge.
  • Delivers VIP amenities or any other assigned items.
  • Maintain compliance with state and local standards on Food and beverage regulations and safety guidelines.
  • Uphold luxury restaurant standards and superb guest service.
  • Cooperate, assist and communicate 100% effectively with other team members in order to provide a prompt service to the guest.
  • Carry out assignments allocated by the Restaurant Managers to maintain a high standard of cleanliness.
  • Take part in regularly scheduled deep cleaning campaigns assigned by managers to maintain high standards in the department.
  • Take pride in serving others.
  • Take initiative of training new hires on the job if requested of you.
Required Skills

Job Requirements

  • 6 months of customer service related experience preferred.
  • Requires standing for extended periods, walking, pushing, kneeling or crouching.
  • Must be able to reach overhead and below the knees; including bending, twisting, pulling, and stooping.
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
  • Should be able to read, write and communicate in Basic English.
  • Basic Math skills and competencies.
  • Attention to details and excellent customer service attitude.
Job Location
Miami Beach, United States
Position Type