Town Sports International

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Facilities Technician

at Town Sports International

Posted: 9/30/2019
Job Reference #: 86866026766_41909223485
Keywords: repair

Job Description

Job Description


The Facilities Technician plays a critical role in TSI’s success by performing repairs at various TSI facilities. This role helps create a great environment for our members by maintaining and repairing carpentry, drywall, flooring, masonry, electrical, plumbing, fitness equipment and personnel viewing systems, in addition to the general upkeep of individual locations.
The Facilities Technician role achieves success through embodying our core competencies (Create the TSI Environment, Build a High Performing Team, Achieve Measurable Results).

Create the TSI Environment

Models the core attributes of a successful employee with the utmost integrity, lives the mission and empowers others to do the same; focused on building meaningful relationships with members, their kids and team members.

Responsibilities include:

Modeling and promoting the Clubhouse Rules.

Adhering to all TSI policies and procedures including, but not limited to timeliness, codes of conduct, uniforms and timekeeping.
Providing a high level of service to the “internal” customer (club team).
Proactively working with club teams to address areas of concern before they become serious issues.

Build a High Performing Team

Actively facilitates self and team member development; constantly seeking new ways to build skills and competency; elevates the brand experience.

Responsibilities include:

Performing repairs, maintenance and minor construction projects in accordance with safety measures and with minimal disruption to the member experience.

Responding to club and member concerns with timeliness.
Troubleshooting, repairing and maintaining fitness equipment to ensure that all are working consistently.
Maintaining detailed records of all repairs and equipment orders

Achieve Measurable Results

Meets and exceeds company goals and metrics surrounding employees and members; never satisfied with the status quo.

Responsibilities include:

Striving to deliver results based on the assigned timetable for repairs in dedicated locations.

Proudly supports the training of new technicians.


Required Skills and Experience

Demonstrated ability to manage timetables and meet deadlines.

Flexible work schedule allowing for immediate responses to facilities emergencies.
Strong track record of meeting and exceeding customer needs.
Skills in basic carpentry, drywall, flooring, electrical, and plumbing developed through 1-3 years on-the-job experience.
Skills with basic electronics and machinery repair and maintenance, such as fitness equipment, developed through 1-3 years on-the-job experience.
Excellent verbal, written and interpersonal communication skills.
Working knowledge of computers.
Capable of handling/moving equipment in excess of 100 lbs.
Must have valid driver’s license.