Trump Hotel Collection

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Golf Services Supervisor - 1 FT

at Trump Hotel Collection

Posted: 9/24/2019
Job Status: Full Time
Job Reference #: 4256
Keywords: supervisor

Job Description

Location:
Trump National Doral - Miami

Department:
Golf Club House

Job Code:
4256

Employment Duration:
Full time

We will pay you $15.00 per hour and offer you a competitive benefits package which includes healthcare plans, dental, vision, company paid Short -Term and Long-Term disability, life insurance, a matching 4.5% 401K plan and many more property perks.  Additionally,  we offer an exclusive Associate/ Friends and Family Travel program. All of our associates are entitled to free on-site parking as well as golf. 

      POSITION PURPOSE:

As a Golf Service Supervisor you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. You will ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. 

ESSENTIAL FUNCTIONS:

  • Supervise, train, and assist all golf outside services and practice facility associates.

  • Assist associates with compliance requirements (breaks, time clock punches, uniform standards, resort policies, etc.)

  • Supervise and assist with guest service problems providing resolution.

  • Supervise and assist with daily golf bag check-ins and check-outs.

  • Supervise and assist with all daily golf bag movement tasks.

  • Responsible for all opening and closing golf outside services shift tasks (locks, golf bags, rentals, carts, range, utility vehicles).

  • Assist with cleanliness and presentation of work areas.

  • Provide daily walk thru audits and evaluations for department to be given to Resort Head Golf Professional. 

  • Assist with ranger, starter, and practice facility tasks.

  • Complete all other assignments as requested by department supervisors or manager.

  • Responsible for complying with all spirit to serve basics and for providing leadership to all associates while implementing these basics.

  • Responsible for complying with all department objectives and for providing leadership to all associates while implementing these objectives.

  • Maintain cleanliness of the surrounding area to include the Blue Monster shop lawn, main road, flower beds, and perimeter area of golf service area.

  • Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution.

  • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience.



    SUPPORTIVE FUNCTIONS:

  • In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.